Post Office receipt (for bar-coded items)
Envelope (for delayed letters)
Packaging (for damaged items, you should also retain the damaged contents for inspection)
Documentary evidence of contents (for claims involving insured items)
Please complete this form in five quick and simple steps.
Please be aware that there is no compensation for items sent using the Standard service. Need help?
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A valid email address is required as this is the email we will use to send an acknowledgement and case reference number to.